Payment & Delivery

Payment & Delivery

1. Payment

Customers must pay for the Plant(s) purchased either by direct credit or by credit card before their order will be dispatched.

We do not keep your credit card information on file. All credit card transactions are completed via Paypal, with the security inherent in Paypal transactions, where your credit card details are kept private.

If a customer chooses to pay by direct credit the following bank account details must be used together with your name and order number to identify the payment when received by Greenleaf Nurseries 03-1353-0039669-02. 
If payment has been made by direct credit, the customer’s order will not be dispatched until payment appears in Greenleaf Nurseries bank account (usually the following day).

The customer is liable for all costs associated with debt collection.

2. Delivery

Greenleaf Nurseries reserves the right to withhold delivery of any product for any reason whatsoever. 
Deliveries will be made to the address and location the customer has identified on the order and once left at the specified address the Plant(s) will be deemed to be delivered.

The customer will ensure Greenleaf Nurseries or its agent is able to deliver where instructed by the Customer. If delivery is not possible through no fault of Greenleaf Nurseries then Greenleaf Nurseries reserves the right to cancel the order and charge the customer a cancellation fee of $15.00.

Greenleaf Nurseries endeavors to fulfill all orders within five working days, if a customer has not received an order within seven days of having placed the order, they are required to contact Greenleaf Nurseries.

In the event the customer receives an incorrect order the customer is required to notify Greenleaf Nurseries within 24 hours of receipt and failure to do so will deem acceptance of the Plant delivered by Greenleaf Nurseries. If the customer contacts Greenleaf Nurseries within 24 hours Greenleaf Nurseries will arrange for collection and replacement of the correct Plant(s) if it is available.

3. Property and Risk

Title to the plant(s) and the risk will pass to the customer on delivery.